What information do we collect?

When you create an account on www.thewebdesigncrowd.com or place an order for our services then we may collect some personal information about you which you will provide us with by filling in a form online. When you register for an account information that we may collect from you could include but is not limited to: your name, email address, postal address and phone number.

Why do we need this information?

We need this information about you for a number of reasons, which include but are not limited to:

• In order to personalise the website experience on www.thewebdesigncrowd.com and improve how the site works.
• To help us to respond to individual customer needs.
• To improve the way that we manage customer service operations and communications with our customer base.
• In order to process transactions and payments for orders.
• To send emails about orders as well as occasional marketing emails, but these are optional and we will only send them when the customer has given their consent to receive them.

The security of information

We have various security measures in place to protect and safeguard the information that we collect from our customers. The security of customer information is something that we take very seriously. Our main security measures are having password protected directories and databases as well as using SSL (Secure Socket layer) Technology which is an industry standard encryption service for sensitive information.

We do not store any payment information on any of our servers which helps to secure financial information as well as protecting our customer base from fraud.

Use of Cookies

Like many websites the site www.thewebdesigncrowd.com uses cookies which helps us to remember customer preferences as well as keeping the website running smoothly. Cookies are small text files which are placed on to your hard drive, but the information in them can not be used to identify you personally. Cookies are optional, and you can accept or deny the use of cookies, however some functions on the website may not work as well when cookies have been disabled.

Sharing information

We will not share any of the personal information that we collect from our customers with anyone that does not have a legitimate business reason to know it. For example, this could be one of our secure third-party payment providers. We will only ever work with third parties who respect our values and the importance that we place on customer privacy.

The only event in which we may share personal information is if it is required by law to do so, or in order to enforce a customer’s legal rights.

Your Rights

This privacy policy is in accordance with EU General Data Protection Regulation (GDPR). This means that, as data subjects, all customers have the following rights with regards to the personal information that we may store about them:

• The right to be informed: you can find out what personal information it is that we hold about you.
• The right of access: you can access a copy of the personal information that we hold about you.
• The right to rectification: you can amend or change any inaccuracies in the personal information that we hold about you.
• The right to erasure: you can have your personal information deleted or removed permanently.
• The right to restrict processing: you can restrict the ways in which we process your personal information.
• The right to data portability: you can receive a copy of your personal information which we hold about you in a format which can be used to send on to someone else.
• The right to object: you can object to us processing your personal information, but this may limit the ways in which you can interact with our services.
• Rights Around Automated Decision Making And Profiling: You Can Choose Whether You Consent To Receiving Marketing Emails From Us.

Questions

If you have any questions about these terms and conditions then please get in touch with us using the Contact Us page and someone will come back to you in two working days.